How to Install & Configure Logic Hop

Quick Reference


If you’re familiar with WordPress plugins, Logic Hop can be easily installed and configured by completing the following steps.

If you have any questions you can book a free, live help session or click here to contact us.


  • Logic Hop requires WordPress 4.6+ with PHP 5.4+
  • Logic Hop will not work with hosted websites

Installing Logic Hop requires Administrator level access to the WordPress Dashboard. If you’re unfamiliar with installing WordPress plugins, speak with your Administrator about getting help installing Logic Hop.

Configure your Logic Hop Data Plan

  1. Sign up for a Logic Hop Data Plan
  2. Login to your Logic Hop account
  3. Click the My Subscription link
  4. Make sure the Domain Name is correct
  5. Copy your API Key

Domain Name

The Domain Name in your Subscription settings should be the primary domain name of your website without any sub-domain or www. Your Logic Hop API Key will work with your primary domain name and any sub-domain.

As an example:

  • By setting your Domain Name to your API Key will work with:

Working on a Dev or Staging Server?

If you’re working on development or staging server you will need to use the full URL for your staging website. This will typically be something like:


Once you push your website to production, or “make it live”, you will need to update your Logic Hop Subscription with the domain name of your live website.

Multiple Domain Names

As of Logic Hop 3.2.3, you can add multiple domain names separated by commas for your Domain Name setting. This will allow Logic Hop to use a single API Key across multiple environments for development, staging, and production such as:


You can also use a single API Key across multiple domains. However it is important to note that data from one domain will not be available to any other domain as they are treated as separate websites.

Install the Logic Hop Plugin

  1. In your WordPress Dashboard navigate to Plugins > Add New
  2. Search for Logic Hop using the Keyword search plugins on the upper right
  3. Locate the Logic Hop – Personalized Marketing for WordPress plugin and click Install Now
  4. After the Logic Hop plugin installs, click Activate

Logic Hop Plugin Settings

  1. In your WordPress Dashboard navigate to Logic Hop > Settings
  2. Enter the Domain Name & API Key for your Logic Hop Data Plan
  3. Enter your domain name for the Javascript Referrer
  4. Click Save Changes

If all your information is correct, the page should reload and display Logic Hop API Status: Connected. Congratulations – You’re ready to start using Logic Hop!

Getting a Not Connected message? See our troubleshooting tips.

GDPR Data Storage Settings

Logic Hop is fully GDPR compliant and provides a variety of built-in options for fine tuning your data storage. Learn how to set your GDPR Data Storage options.

Is your site using a caching plugin or service?

  1. In the Logic Hop > Settings check the Enable Javascript Mode option
  2. Check the Enable Javascript Variable Display option
  3. Click Save Changes

Learn more about personalization & caching

Using WPEngine? No problem! Click here for a few quick additional steps.

Logic Hop Data Storage

Logic Hop uses PHP Sessions to temporarily store personalization data. If you prefer not to use PHP Sessions, or if your hosting provider does not support them, Logic Hop can store data using the WordPress Transient API.

To store data using WordPress Transients API you will need to download, install and activate the free WP Session Manager plugin. Once WP Session Manger is activated Logic Hop data will be automatically use Transients.

Updating to a new version of Logic Hop

Logic Hop plugin updates will appear as notifications within your WordPress Dashboard. To update, simply click the Update link for the Logic Hop plugin. Prior to updating, we recommend that you back up your Logic Hop data.

Logic Hop Back-up

In your WordPress Dashboard navigate to Tools > Export

  • Individually select each of the following:
    • Logic Hop Conditions
    • Logic Blocks
    • Logic Bars
    • Logic Hop Goals
  • Click Download Export File

Important Note: Do not click the Delete option for the Logic Hop plugin. Doing so will delete your Logic Hop data. If you accidentally delete your plugin, your Logic Hop data can be restored from your back-up files.


  • Are you seeing Logic Hop API Status: API Disabled?
    • Make sure the API Key is correct
    • Make sure the Domain Name matches the domain name on your Subscription Page
  • Make sure your website is running WordPress 4.5+ and PHP 5.6+

Need a hand getting up & running?

We’re here to help! You can book a free, live help session or click here to contact us with any questions.